Last Updated on August 22, 2025 by Graham Walsh
How to Retrieve and Send Device Logs Using Teams Admin Center and Neat Devices
In this episode, learn how to efficiently retrieve and send logs from your devices using the Teams Admin Center and Neat devices. We cover multiple methods including using the front of room device, touch console, and configuration profiles. Additionally, discover how to send logs via email, Teams Channel, and Pro Management Portal. We also provide insights on handling different log sizes and best practices for seamless error replication. Join us for a comprehensive guide to managing your device logs!
00:00 Introduction to Device Logs
00:08 Downloading Logs via Teams Admin Center
00:18 Configuring Logs on the Device
00:39 Submitting Logs and Email Restrictions
01:35 Sending Logs to Teams Channel or Pro Portal
02:01 Viewing and Managing Logs
03:48 Config Profiles and Neat Pulse
04:37 Conclusion and Future Prospects