Unified Comms

How to Set Up the Neat Pulse MCP Server (Beta) on Windows 11 with Claude Desktop

Graham from Neat walks through first-time setup of the Neat Pulse MCP server (beta) on a Windows 11 machine, announced at InfoComm in mid-June, explaining that the MCP runs locally and enables efficient interaction with the Neat Pulse platform. He reviews beta capabilities such as listing and managing rooms, rebooting devices, creating and changing room configurations, generating enrollment codes, checking Neat Sense sensor data, and sending room messages, noting setup takes about 10 minutes and requires a paid Pulse subscription for API access. Using the support guide, he installs Node.js 18+ and Claude Desktop, creates and copies a Pulse API key (read or read/write) and tenant/organization ID, adds the MCP configuration to Claude’s config JSON, troubleshoots JSON bracket/comma errors (using Code Writer and Claude), restarts Claude, and confirms the MCP is running by querying the number of meeting rooms and creating a project.

00:00 Intro and MCP overview
00:36 Beta features and requirements
01:00 Find the MCP beta guide
01:19 Choose your AI assistant
02:03 Install Node and Claude
03:03 Create Pulse API keys
04:32 Build the MCP command
05:30 Edit Claude config JSON
06:43 Fix JSON errors
08:48 Test MCP in Claude
09:31 Wrap up and cautions
09:51 Config file location recap

News article – https://neat.no/stories/debuting-agentic-meeting-room-management-with-neat-pulse-mcp/
Support / Setup Article – https://support.neat.no/article/neat-pulse-mcp-server/

Neat Pulse MCP Server Demo: Manage Rooms and Devices with Claude

Graham demonstrates how the Neat Pulse MCP server, using a required API key and local MCP installation integrated with Claude, enables day-to-day device management by prompting. He shows how to query room health and offline status, check a room’s readiness and sensor data (temperature and humidity), schedule device reboots, create new rooms and generate enrollment codes, and delete rooms via read/write access. He also changes device settings such as camera framing mode and enables additional microphone coverage, and queries which devices are currently in a call. The demo includes using sensor insights to address environmental issues, assigning rooms to locations, listing locations, and mentions an upcoming feature to move devices like scheduling pads to specific rooms. The Pulse MCP will be available soon with a Neat Pulse paid plan.

00:00 Intro to Pulse MCP
00:08 Setup and API Key
00:34 Check Offline Rooms
01:02 Room Status and Reboot
01:30 Create and Delete Rooms
02:08 Change Camera Framing
02:37 Monitor Calls Live
02:57 Enable Audio Features
03:24 Use Sensor Insights
03:42 Assign Rooms to Locations
04:07 More Automation Coming
04:34 List Locations and Wrap Up

Google Meet on Neat Boards: Neat Board 32 Setup + Whiteboarding Demo.

The video walks through setting up a Neat Board 32 and launching Google Meet, highlighting it as the first 32-inch board running Google Meet and announcing general availability of Google Meet on all Neat devices. It shows how to enroll and register the device by naming it, entering the on-screen code (also accessible via Neat Pulse), and monitoring progress remotely in Pulse, then configuring calendars via the Google Meet console for resource or personal use. A quick test call demonstrates video and settings, plus starting a whiteboard and annotating directly on the touchscreen with optional Neat Marker support and Google Admin-configured apps. The script also mentions HDMI connectivity, the Neat Board 50 as the first 50-inch Google Meet touchscreen, interoperability via Pexip, and Neat Board Pro support, positioning Neat as offering three touchscreen sizes for Google Meet.

00:00 Meet Touchscreen Teaser
00:15 Reset and Remote Setup
00:35 Launching Google Meet
01:04 Device Enrollment Flow
01:34 Calendar and First Call
02:06 Whiteboarding and Apps
02:42 HDMI and Board 50 Reveal
03:17 Ecosystem and Wrap Up

https://www.neat.no/board-32

Neat OS 26.1: Secure Your Neat Device by Changing the Default Admin Password (Microsoft Teams + Pulse)

Graham Walsh demonstrates a new security feature in Neat OS 26.1 during an out-of-box setup of a Neat Board using Neat Pulse Remote Control. After enrolling the device and selecting Microsoft Teams, he explains that the default admin passcode is the last six digits of the serial number and shows that the new build requires setting a new admin password on first admin sign-in, making the default fail. He then shows how admins can set or override the device admin password instantly via Neat Pulse, and alternatively via a Microsoft Teams Admin Center configuration profile using the “default admin password” setting, which applies to Teams Rooms on Android and Teams Panels. He notes device code flow sign-in can bypass the on-device “Register” step and that these options can avoid needing a factory reset.

00:00 OS 26.1 Overview
00:10 Remote Setup With Pulse
00:41 Teams Install And Security Change
01:18 Sign In And Register Step
01:49 Forced Admin Password Reset
02:28 Set Password From Pulse
03:09 Teams Admin Profile Override
04:05 Rollout And Wrap Up

Full Release Notes https://support.neat.no/article/neat-preview-channel-firmware/#whats-new

Microsoft Teams Rooms on Android (April 2026 Update): Live Transcripts + Ad Hoc Room Reservations

Graham Walsh walks through the April 2026 Microsoft Teams Rooms on Android update using a Neat Bar Pro and Neat Pad Pro, highlighting new features including ad hoc room reservation and Live Transcription. He demonstrates joining a scheduled meeting, enabling captions with speaker recognition and changing caption language, then switching to the new Transcript view that appears on the right side and can display both the original language and English simultaneously. He notes how unidentified speakers appear as anonymous if their voice isn’t enrolled, and explains how transcripts feed into meeting recaps with AI summaries and speaker attribution for Teams Premium or Copilot users. Finally, he shows the new Reserve button for on-device ad hoc bookings and the setting to disable it, which is on by default.

00:00 April 2026 Overview
00:26 Join Room Meeting
00:46 Live Captions Demo
01:42 Live Transcripts
02:44 Why Transcripts Matter
03:45 Ad Hoc Reservations
04:24 Admin Settings Toggle
04:54 Wrap Up

This video takes you through the build-up of a Neat Board 50 in 15 minutes.