Last Updated on August 6, 2025 by Graham Walsh
Mastering User Data Reset on Microsoft Teams Devices
In this episode, we delve into the user data reset feature on Microsoft Teams devices. Learn how to manage and troubleshoot device settings via Intune and Neat Pulse, perform sign-outs, factory resets, and the newly introduced user data reset, which preserves some settings while clearing the Teams application data. We also cover how to handle device registrations and configuration profiles effectively. Join us for tips on maintaining optimal performance for your Teams devices.
00:00 Introduction to Microsoft Teams Devices
00:25 Accessing and Managing Devices via Intune
00:38 Remote Control and Customization
01:11 Factory Reset vs. User Data Reset
01:38 Performing a User Data Reset
02:50 Reconfiguring Devices Post-Reset
05:23 Final Thoughts and Troubleshooting Tips